Call Connect Virtual Services
– a tight-knit crew fuelled by a passion for top-notch customer service. We pride ourselves on getting to know your business inside out, allowing us to seamlessly mirror your unique approach.
Picture this: callers often assume we're sitting in your reception thanks to our knack for integration. And, because we operate from the comfort of our homes, there's none of that typical "call centre" background noise – a win-win situation. Not only do we hear your caller crystal clear, but they can hear us too.
What sets us apart?
A perfect blend of personality and professionalism. Every caller is treated with genuine care, empathy, and a dash of initiative when needed.
Our doors are open Monday to Friday from 8:30 am to 6:30 pm, and on Saturdays from 9 am to 12:30 pm. Calls outside these hours gracefully go to voicemail, and rest assured, we'll promptly follow up the next business day, taking necessary actions and keeping you in the loop.
Remember when we mentioned offering personality with professionalism? That means no scripted calls, unless you have specific details you'd like us to convey, like cancellation policies. Sales calls and hang-ups? No charge. We've got a keen eye for identifying them and will only reach out if you give us the green light.
